Frequently Asked Questions
Everything you need to know about shopping our exclusive designer sample sales.
What is a sample sale?
A sample sale is a limited-time event where luxury and contemporary designers sell overstock, showroom samples, and past-season collections at significant discounts, often up to 80% off retail prices.
What is your return policy?
All sales are final. Due to the deep discounts offered at 260 Sample Sale, we do not accept returns, exchanges, or offer refunds for any items purchased online or in-store.
Are the items authentic?
Yes, we partner directly with the brands and designers themselves to ensure that every item sold through 260 Sample Sale is 100% authentic.
How long does shipping take for online orders?
Orders are typically processed within 3-5 business days. Once shipped, delivery times vary by location, but most domestic orders arrive within 7-10 business days.
Do you ship internationally?
Currently, 260 Sample Sale online only ships within the United States. We are working on expanding our shipping capabilities to international customers in the near future.
Can I use a gift card from a previous sale?
Gift cards or store credits are generally specific to the physical location or the online platform where they were issued. Please check the terms on your credit or contact support for verification.